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11 October 2020

KwaZulu Natal and Eastern Cape gets a Partner!

 Safe IT Solutions

POSitive POS SA has signed up Safe IT Solutions who is a Durban Based Company that specializes in POINT OF SALE, CCTV-DVR Systems & I.T Services. 

Mr Saeed Essack said: "We have grown accustomed to working with companies of all sizes. Providing QUALITY solutions to keep a tight control on their CASH and COMMODITY. We enjoy applying our minds together to deliver a UNIQUE solutions for any business." and thus they have decided on POSitive Point of Sale to partner with as POSitive Point of Sale will assist their customers to control their stock and their cash.

Safe IT Solutions has customers throughout the whole of KwaZulu Natal and most parts of Eastern Cape and will be able to assist you if you are a retailer looking for a Point of Sale solution in these provinces.

They can be contacted at:

Tel: 073 314 3003

Namibia is growing!

 


POSitive POS SA welcomes Lambert Software Solutions who are a Software and Hardware supplier to the Retail, Wholesale, Distribution & Service, Restaurant, Fast Food and Bar industries.

Pierre and his team are already a well known player in the Retail space in Namibia and would like to extend their existing product offering. They selected POSitive Point of Sale because of it's feature richness, price point and large customer base in the market.

Lambert Software solutions can be contacted at:

Tel: +264 (0) 61 23 6000

07 October 2020

POSitive Point of Sale now available in Tanzania

GAYO International Tanzania today signed up as POSitive POS SA Partner

GAYO International is a medium, owner-managed firm, based in Dar es Salaam, Tanzania, providing ICT and Electrical Engineering Services with a good record of giving excellent ICT and Electrical Engineering Services to domestic, commercial and Industrial clients since its incorporation in 2012. The Company is well positioned to offer leading edge solutions to all markets. The Company has experts in ICT and Electrical Engineering. 

Alfa Chiwanga and his team will be responsible for the marketing and implementation of POSitive Point of Sale in Tanzania and can be contacted on:

Tel: +255 (0) 758 028 000 

Email:    info@gayointernational.co.tz

Website: www.gayointernational.co.tz 


04 October 2020

Eight online retail trends for 2020

Consumer demands for a frictionless, personalised experience that caters to their lifestyle needs will drive online retail trends in 2020, says Derek Cikes, commercial director at payment fintech Payflex. Cikes says that the result is a focus on customised experience that enhances online shopping and facilitates the buying journey.

According to Cikes, here are the top eight online retail trends for 2020:

1. Integrating omnichannel retailing

As shoppers expand their touchpoints with a brand, the online and bricks-and-mortar channels will increasingly merge into a seamless omnichannel experience within the brand ecosystem.

In order to facilitate this, merchants need to provide shoppers with an integrated shopping experience across all channels that allow shoppers to browse, shop and return items across in-store and online channels.

2. Expanding pop-up shops

2020 will see pop-up shops expanding beyond brand awareness to provide shoppers with a curated shopping experience. Leveraging the scarcity and exclusivity principles associated with these temporary storefronts, shoppers will have access to novel or limited brand items.

Brands, in turn, will have the opportunity to engage one-on-one with their customers while collecting shopper data. This intimate connection will also enable pop-up stores to take on a new position of facilitating brand experiences rather than only focusing on the commercial aspect of a retail pop-up store. By providing a compelling pop-up experience, brands are able to differentiate themselves and establish a unique relationship with their target market.

3. Optimising user experience

User experience will be optimised by levering online channels. Simplicity is the key, enabling the user to effortlessly navigate the website and find and acquire the desired items.

This includes reducing the number of steps to complete a payment transaction such as the seamless single click checkout process, which can dramatically increase sales conversions. The Payflex 1-click checkout process itself has reduced cart abandonment by 40% — a huge benefit for e-commerce merchants.

4. Securing online security

Concerns about online security and privacy are one of the challenges to growing online sales in South Africa. To provide comfort to shoppers, 2020 will see a focus on creating a secure online infrastructure and being transparent about the use of data. This is so that shoppers feel comfortable sharing their financial information.

5. Focusing on the customer journey

The year ahead will see online stores optimising the customer journey through each touchpoint with the brand. This will translate into establishing a strong online communications infrastructure, supporting customers through a variety of online and social media platforms throughout their purchasing journey.

This optimises the shopper's online experience, allowing the next steps to follow naturally — increasing conversions, customer retention and eventually brand advocacy.

6. Using alternative payment choices

Consumers are increasingly wary of incurring debt to purchase lifestyle goods, which has opened the door to alternative non-credit pay later solutions, such as Payflex. Customers want more control of their spending, encouraging the online retail industry to incorporate payment experiences that meet their needs. 

7. Increasing online ubiquity

The increase in social media retailing demands a pervasive online brand presence where shoppers can engage in a seamless experience with the brand and buy products directly from social media channels in a contained, accessible environment such as Instagram.

8. Leveraging machine learning

The year ahead will leverage the capabilities of artificial intelligence and machine learning to provide more personalised shopping experiences. By using data and search history, merchants can curate products and services specific to the shopper's needs and likes.

This results in being able to customise each shopping experience, and is seen with sites like Amazon where automatic suggestions are made in addition to the purchase, as well as music sites such as Spotify or Deeza that leverage machine learning to provide a personal playlist based on a user's data and online search and listening history.

The inter-relatedness of consumer demands and technological innovations creates one of the central themes of online retail in 2020 — a symbiotic relationship between shopper and technology.

For more information, visit www.payflex.co.za. You can also follow Payflex on Facebook or on Instagram.

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